How we use your details.

Tredara Systems Ltd uses the contact details and business information you submit to save your contact and business details before checkout, match your onboarding brief to your purchase, prepare your business setup and respond to your questions.

What is saved

We save your email, any name and business details you provide, company and operating addresses, named business contacts, optional logo and branding, questionnaire answers, submission time, whether you requested product news and the version of this notice. A temporary daily hash of your network address is used to limit abusive submissions. We do not ask for payment information in these forms.

Where it goes

Submissions are stored in the database supporting this website and are accessible through the restricted Tredara owner workspace. The site uses OpenAI Sites and Cloudflare infrastructure. Uploaded logos and generated packs are stored privately in the website’s file storage. Your supplied business details are included in your customised files and sent to your checkout email using Resend, our transactional email provider. Submissions are not automatically sent to an AI model or subscribed to marketing. Only provide contact information you are authorised to share.

Messages and your choices

Submitting a business brief asks us to respond about your Tredara setup. It does not sign you up for marketing. To correct your information, withdraw from updates or request deletion, email info@tredara.com.

Retention

Our intended practice is to review unconverted enquiries after six months and remove those no longer needed. Deletion is handled by the business owner; it is not currently automatic.

Your initial details are saved when you continue to checkout, even if you do not complete payment. Saving a form does not confirm a purchase. Payments are handled separately by Stripe. Please use the email from your purchase so we can match your brief to your order.